Ladbrokes App Review & User Guide

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Ladbrokes app review
The Ladbrokes app sits near the top of the UK sportsbook pack — available on Android and iOS, and also via any mobile browser. Entain’s high-street heritage shows in a polished live-betting product, The Grid for shop bets, and a deep streaming list.
Ladbrokes showcases consistent quality across in-store, desktop and mobile. The app is a must for many enthusiastic punters and continues to offer betting at the forefront of the industry.
Industry-leading experience and creativity shine through. It is not just one of the more user-friendly apps, but also one of the more entertaining and engaging. We thoroughly recommend it as a core sportsbook to keep installed.
Quick takeaways
- Strong live / in-play coverage across 30+ sports
- Cash out plus The Grid for scanning shop bets
- Daily racing streams and a useful multi-sport stream list
- Football Bet Builder built into the app
- Casino, bingo and poker sister products within the Entain stack
Best for
- In-play football and racing fans
- Shop customers who want The Grid on phone
- Punters who want streams with a low stake gate
Company (short)
- Address: Suite 6, Atlantic Suites, Gibraltar, GX11 1AA
- Support: live chat in-app (no public phone / email listed)
- Social: @Ladbrokes · Facebook /ladbrokes · YouTube ladbrokes
Current new customer offer
The live welcome offer and claim button sit in the header above — always read those terms before you join. Headline wording can change; use the header as the source of truth for the current new-customer offer.
What you will find on the Ladbrokes app
The service focuses primarily on live and sports betting, with over 30 sports and events. Appearance is sleek and modern, with a tidy format on each page and strong user functionality. The home screen gives easy access to odds, offers and key events via quick links, with live games from popular sports listed down the page.
Sports covered include football, horse racing, tennis, cricket, darts, boxing, snooker, rugby union and basketball, among others.




Other Ladbrokes apps
Entain also publishes sister Ladbrokes products. Download a sister app only if that is what you want — this page focuses on the sports app.
Live Casino
Specialises in live dealer games with a large roster of dealers. Favourites lists help you find preferred tables next time. Games include roulette, blackjack, baccarat, Spin A Win, Hi-Lo, Dragon Tiger, 3 Card Brag, poker and Buffalo Blitz Live Slots. Exclusive live casino promotions, a professional look and customisable features make it a strong casino companion.
Poker
Targets Texas Hold ’em players with short and long formats for beginners plus multi-table tournaments and live-event qualifiers for regulars. Omaha and short-deck variants are available. The lobby is basic but functional — a useful add-on to the sports and casino stack rather than a category leader on its own.
App features
Jump to a topic:

The app is packed with features that enhance the overall betting experience. Highlights below.
Cash-out options and The Grid
The Cash Out feature works well. The Cash Out icon is clear and sits next to applicable markets.

One impressive element is the ability to cash out bets made in Ladbrokes high-street shops. The Grid lives in user account settings and is designed for use with retail shops. Punters who placed a shop bet can scan it via The Grid, then view key stats, track accumulators and cash out when an amount is offered.
In-play betting
Ladbrokes’ in-play offering is far superior to most on the market and is worth downloading purely for the range. In-play markets are front and centre in the app, with fixtures from around the world — Premier League, Spanish second division and more obscure leagues are covered.
Live streaming
Live-streamed events take betting to the next level. Meet the minimum required wager (usually £1) and you can watch the fixture you have bet on. Streams are accessible from the home-page menu, with a list of live and upcoming events.
There are up to around 50 live horse racing streams available each day, plus greyhound racing, tennis, snooker, darts, table tennis, ice hockey, basketball and handball (rights and location permitting).


Ladbrokes Bet Builder
Football Bet Builder lets you bundle different selections from the same match into one priced bet. Example: West Ham to win, Jarrod Bowen first goalscorer, a named player to be booked, and over 9.5 corners. Odds update as each selection is added. When happy with the price, open the bet slip, set a stake and place the bet.
Matches with Bet Builder available appear under the Bet Builder tab on the home page.

Horse racing
As a bookmaker, Ladbrokes is known for racing. Upcoming races sit on a dedicated page. Rich snippets show the top favourites from each race, with a See All option into the full race card. Today’s racing is on the first page; the futures / specials section is useful for early value.
Football betting
The football book covers major events such as the World Cup and Champions League, and is also accommodating for obscure leagues. Free-to-play game Ladbrokes 1-2-Free (pick three correct scores — terms apply, 18+, BeGambleAware.org) is available in-app. Push notifications flag offers such as football coupons and help track live scores and bet progress.
Mobile casino
The Ladbrokes Casino experience is integrated into the betting app — switch between a Premier League fixture and a spin on roulette without leaving. A gaming tab in the bottom-right corner opens selected games and Instant Spins. Promotions span slots, table games and live casino. Poker and roulette variants (including European and American) are plentiful.



Our verdict
Ladbrokes showcases consistent quality across in-store, desktop and mobile. The app continues to be one of the best on offer and keeps betting at the forefront of the industry — which is where most punters want to be.
FAQ
How do I change the odds format on Ladbrokes?
This option is in the settings of the app:
- Open user settings (user icon in the top-right corner).
- Tap Settings.
- Open Betting Settings.
From here you can activate biometric login, enable or disable Quick Bet, and change the odds format to fractions or decimals.
Do you have to pay to register with GamStop?
No. GamStop is a free service that prevents the registered person from accessing UK online licensed gambling company services.
Can I reverse a Time Out / Take a Break request?
No. Once a Time Out has been set it remains in place until the selected period expires.
How do I contact Ladbrokes support?
Support is via live chat in the app. No public support phone number or email is listed for general queries. Company address: Suite 6, Atlantic Suites, Gibraltar, GX11 1AA. Social: @Ladbrokes.
Where is the current new customer offer?
In the header above this review. Offer wording changes; always read the live terms before joining.
Responsible gambling tools
Ladbrokes provides a full set of gambling controls in the app. Policy overview: Ladbrokes safer gambling commitment. Tools include an immediate 24-hour break, longer time-outs, max stake limits, deposit limits, deposit curfews, reality checks and account closure.
Navigating to the gambling control tools
Tools sit under user account settings. Tap the user account icon from the home page, scroll to account options and select Gambling Controls. The tools then list in drop-down menus.



Immediate 24 hour break
Prevents login for 24 hours after selecting the tool. Be warned: there is no confirmation step — it restricts the account immediately for a 24-hour period.
Spending controls
Three tools sit under spending controls:
1 — Deposit limits
Set daily, weekly and monthly limits. The + button adds a limit; the pencil edits; the bin deletes. New or decreased limits apply instantly. Increases have a 24-hour delay.

2 — Max stake limit
Attaches a maximum stake to online slot spins. Example: a £1 max stake means you cannot set stake per spin higher than that. Tap max stake, then +, enter a limit and SAVE.

3 — Deposit curfew
Restrict deposits at certain times or on certain days. Open the tool from the Gambling Controls hub. Pre-set curfews are offered, or add a custom curfew, set days/times and SAVE.


Time management
1 — Reality check
UK rules require a notification after 60 minutes in a casino session. Ladbrokes lets you shorten that reminder. Open Reality Check, pick 15, 30, 45 or 60 minutes, then save.


2 — Play breaks
Play Breaks stop deposits and bets for a defined period after a set amount of activity. Example: after 2 hours of betting, restrict the account for one hour.
- Open Play Breaks under time management and tap + to add a rule.
- Read the reminder that betting and depositing are blocked while a play break is active, then Continue.
- Set how long you can be active before the break starts, then Continue.
- Set the duration of the break, then Continue.
- Confirm the summary with Confirm Play Breaks.





Account closure and reopening
1 — Product blocking
Block yourself from sportsbook, casino, bingo or poker while leaving other products open. Tap Block on the product, read the consequences, choose a duration (1 week, 1 month, 3 months, 6 months, custom date, or indefinitely), then Confirm Block. Removal is subject to a 24-hour delay.




2 — Account closure
From the product blocking page, use the account closure button at the top. The flow mirrors product blocking: choose a duration and confirm.



3 — Take a break
A short-term closure from one day to six weeks. Choose duration, Continue through the explanation (including effects on future poker/bingo registrations), then Confirm Time Out. You will not be able to log in for the period.



4 — Immediate stop
Same as the immediate 24-hour break — instantly shuts the account for 24 hours.
5 — Closure due to suspected gambling problem (GamStop)
Links to GamStop, which can exclude you from all UK licensed online gambling companies — the right route if gambling is becoming out of control.

Further support
If gambling feels out of control for you or somebody you care about:
- GamCare — 0808 8020 133
- BeGambleAware.org
- National Problem Gambling Clinic — 020 7381 7722
- GAMSTOP multi-operator exclusion




For questions about this page (not account support), use the In Play contact page.
Responsible gambling FAQs
Do you have to pay to register with GamStop?
No. It is a free service that prevents access to UK online licensed gambling company services.
Can I reverse a Time Out request?
No. Once a Time Out has been set it remains until the selected period expires.
18+ | Please gamble responsibly | BeGambleAware.org | Terms apply to all offers and features mentioned above.
